Frequently Asked Questions

How much is shipping? +

Orders of $99.99 or more ship free within Australia. For smaller orders, shipping is calculated at checkout from your delivery postcode. When your order ships we email you the tracking number.

Can I pick up my order in store? +

Pickup cannot be chosen at checkout. If you would like to collect an order from our workshop, contact us before you order.

What is your returns policy? +

If an item is faulty, incorrect or missing, contact us with your order number and we'll arrange a replacement or refund. Change-of-mind returns are accepted within 30 days on unused items in their original packaging. See our Returns & Exchanges page for full details.

Do I need a deposit to book an installation? +

Some services require a deposit to secure your booking; the amount is always shown before you pay. Deposits are transferable once within 14 days and are forfeited for no-shows or late arrival. See our Cancellation Policy for details.

How do I reschedule a booking? +

We ask for at least 24 hours' notice to reschedule. Contact us with your booking reference and we'll find you a new time.

What payment methods do you accept? +

We accept card and bank transfer.

Do you offer trade or dealer pricing? +

Yes. Workshops, dealers and resellers can register for a trade account on our Dealer / Trade page.

Do you travel interstate? +

Yes we do, however its based on how much interests we get to make our trip out there worth it.

Do you install Ghost 2/ Ghost 3 immobolisers? +

Yes, we specialise in ghost immoboliser installations.

Do you install GPS trackers? +

Yes! We have our own line of GPS trackers to suit any vehicle/asset.

Do you install ambient lighting kits? +

Yes we do! Contact us for a qoute for your vehicle.